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Our Services - What can we fix?

We Fix Computer Problems Through The Internet!

Mission Critical Support

We know how important your computer is to you and when you need help, you need it instantly. Our support team are obsessive about helping our customers, and work tirelessly to ensure that you get the right technical assistance when you need it the most.

When you need help, our experts can resolve your computer challenges via a secure remote log-in, or we can guide you over the phone.

Our support scope is:

Virus and Malware Clean Up

  1. Virus Removal
  2. Malware Removal
  3. Trojan Horse Virus Removal
  4. Conficker Virus Removal
  5. Dogpile Toolbar Tracking Removal
  6. RootKit Virus Removal
  7. Spyware Removal
  8. Keylogger Removal
  9. Malicious Software Removal Tool
  10. Resident Memory Virus Removal

PC Performance Tune-Up

  1. System File Check
  2. Hard Drive Defragmentation
  3. Registry Scan
  4. Registry Cleaning and Repair
  5. Format Hard Drive
  6. Remote PC Health Check
  7. Remote PC Optimization
  8. PC Rapid Quick Start
  9. Computer Disk Test
  10. Computer Hard Drive Analysis
  11. Download Speed Test
  12. Upload Speed Test
  13. System Restore
  14. Memory Check

Hardware (Installation/Configuration)

  1. Computers (Desktop or Notebook)
  2. Netbooks
  3. Joysticks/Game Controllers
  4. USB NTSC TV tuners for computers
  5. Other USB- or Ethernet-connected devices
  6. PCMCIA TV tuners
  7. Print servers
  8. Printers (web-enabled, wired, wireless)
  9. Scanners
  10. Storage devices (e.g., external DVD-RW hard drives, optical drives)
  11. Tablets ( Androids and windows )
  12. USB wireless peripherals
  13. Web cameras
  14. Wireless print / media adapters
  15. Touch pad / Mouse
  16. Keyboard Issues
  17. CD/DVD Drive
  18. Monitor
  19. DVR
  20. Blu-Ray Devices

Connectivity/Networking

  1. Home Network Set-Up
  2. Routers / Hubs / Modems
  3. Wireless cards
  4. PCI wireless cards
  5. Registration/Authentication
  6. NIC support
  7. File and printer Sharing on Windows
  8. Add on/ Plug in Issues
  9. Bluetooth Configuration
  10. Firewall Configuration
  11. Slow Browsing
  12. Bridge Configuration

Software (Installation/Configuration)

  1. Adobe® Acrobat®
  2. Adobe Acrobat Professional®
  3. AOL®
  4. EZ Antivirus (enable/disable for connectivity)
  5. Free email (Windows® Live® Hotmail, etc.)
  6. McAfee® Firewall (enable/disable for connectivity)
  7. McAfee Internet Security (enable/disable for connectivity)
  8. McAfee Virus Scan® (enable/disable for connectivity)
  9. Microsoft Access TM
  10. Microsoft Encarta®
  11. Microsoft Excel®
  12. Microsoft Front Page®
  13. Microsoft Media Player
  14. Microsoft Money
  15. Microsoft NetMeeting®
  16. Microsoft Office
  17. Microsoft Power Point®
  18. Microsoft Project
  19. Microsoft Publisher®
  20. Microsoft Visio®
  21. Microsoft Word/Works
  22. Netscape® mail/other mail systems
  23. Netscape Navigator®/Messenger
  24. Norton Antivirus TM (enable/disable for connectivity)
  25. Norton Antivirus Corporate Edition 9 (enable/disable for connectivity)
  26. Norton Auto Protect (enable/disable for connectivity)
  27. Norton Internet Security (enable/disable for connectivity)
  28. Norton Personal Firewall (enable/disable for connectivity)
  29. Real Player®
  30. Safari
  31. Symantec WinFax PRO
  32. Windows XP/Vista® Firewall (enable/disable only)
  33. Zone Alarm® (enable/disable for connectivity)
  34. CD/DVD Burning
  35. Installation of Chat/Conference Tools
  36. Finance/Accounting Software

Operating Systems (Installation/Configuration)

  1. Windows 2000/2003/2008
  2. Windows XP
  3. Windows Vista
  4. Windows 7

Email Applications (Configure settings only)

  1. Netscape Communicator / Messenger 4.7X
  2. Microsoft Outlook Express 5 and higher on Windows
  3. Microsoft Outlook Express 5.02 and higher
  4. Microsoft Outlook 98, Outlook 2000, Outlook 2002, Outlook 2003, and Outlook 2007 (for Windows Vista)
  5. Windows Mail
  6. Thunderbird

Browsers (Configure settings only)

  1. Firefox®
  2. Internet Explorer 5.5 and higher
  3. Google Chrome
  4. Epic
  5. Safari Windows
  6. Installation of Browsers in Windows
  7. Add on / Plug in Issues
  8. Upgrade of Browsers
  9. MSN Explorer
  10. AOL Browsers
  11. Opera Browser

Other

  1. Compression and Zip
  2. Web Based email
  3. Instant Messaging IM Installation
  4. Instant Messaging IM Support
  5. Data Backup Support
  6. Data Restore Support
  7. Data Storage Support
  8. Data Backup Solutions
  9. .PST file Repair and Recovery
  10. Flash Player Installation Support
  11. Java Support
  12. Active X installation and Support
  13. File Transfer
Call Us Toll Free At: 1-800-352-6410
To inquire about other supported systems and applications.

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